Shipping and Delivery

At Lúuna – Tales to Tame, we are committed to ensuring a smooth and delightful shopping experience for you. Below are the details of our shipping and delivery policy:

150+

5-7days

Make time for you

Happy clients

Standard Shipping Details

• Shipping Charges: A flat fee of Rs.50 is applicable on all orders.

• Delivery Time: Products will be delivered within 5 to 7 business days from the date of order confirmation.

Delayed Delivery Policy

We understand how important your order is to you. In rare cases where you haven't received your order within 10 to 15 days of placing it, here’s what you can expect:

1. Investigation & Action: We will initiate an inquiry to track your order status.

2. Full Refund: A full refund will be processed if the issue remains unresolved.

Rest assured, we will keep you updated every step of the way.

Order Tracking

Once your order is shipped, you will receive an email or SMS with the tracking details to help you monitor your delivery status.

Need Assistance?

If you have questions about shipping, delivery, or order status, feel free to reach out to us:
📧 Email: shipping.store@luuna.in
📞 Contact: +91 9444116084 (or) +91 6379736059

Thank you for shopping with us! 😊
Team Lúuna